Shipping Policy

PLEASE NOTE:
We use YanWen Logistics, and generally, we will send a trackable shipping method. Once your tracking number is generated, we will send it to your email at the earliest opportunity. You can check the logistics trajectory on YanWen Logistics‘s homepage with the tracking number.

When placing an order, please check whether your delivery address is complete and correct (country, city, street, company or house number) to avoid delivery failure due to insufficient address.
The company will not be held responsible if the package is returned due to an incorrect or incomplete delivery address. Because it is delivered overseas, once the delivery fails, the package will be processed by the post office, and the company cannot get the package back,Also we can’t refund to you.
If you need to change the address, please contact the customer service email( znhourglass@yeah.net) within 24 hours.
Please forgive that the address cannot be changed after 24 hours.

	Packing Times	Shipping times	Shipping method
US	1-4 Working Days	7-15 Working Days	Standard Shipping	Free Shipping